When a purchase is made from our store, as part of the buying and selling process, we collect personal information provided by you such as your name, address and email address.
When browsing our store, we automatically receive your computer’s internet protocol (IP) address in order to provide us with information that helps us learn about your browser and operating system.
Individual viewing/browsing behavior data and cookies are used solely by software on the Auntie Dolores website to enhance your experience and is not stored for more than 60 days.
Email addresses are logged and order information retained in order to assist you with your order and for no other purpose.
Email marketing (if applicable): With your permission, we may send you emails about our store, new products and other updates.
When you provide us with personal information to complete a transaction, verify your credit card, place an order, arrange for a delivery or return a purchase, we imply that you consent to our collecting the information and using it for that specific reason only.
If we ask for your personal information for a secondary reason, like marketing, we will either ask you directly for your expressed consent or provide you with an opportunity to decline.
How do I withdraw my consent?
If after you opt-in you change your mind, you may withdraw your consent for us to contact you, for the continued collection, use or disclosure of your information, at any time, by contacting us at [email protected] or mailing us at:
1455 North McDowell Blvd, Suite B
Petaluma, CA 94954 United States.
We may disclose your personal information if we are required by law to do so or if you violate our Terms of Service.
Our website is hosted by GoDaddy. They provide us with the web server and supporting software that allows us to sell our products and services to you via our web and ecommerce solutions.
Customer data that is stored on the GoDaddy server is in a database controlled by Treatibles. We use a standard SSL Certificate to ensure private information such as credit card numbers and passwords are encrypted.
Auntie Dolores does not store customer credit card or payment data.
Payment data is encrypted by software on our secure server while it is relayed to the gateway for processing and is only retained by the gateway for the purposes of making the connection with your credit card company to process the payment. It is then immediately removed and not stored.
If you choose a direct payment gateway to complete your purchase, the gateway stores your credit card data. It is encrypted through the Payment Card Industry Data Security Standard (PCI-DSS). Your purchase transaction data is stored only as long as necessary to complete your purchase transaction. After that is complete, your purchase transaction information is deleted.
All direct payment gateways adhere to the standards set by PCI-DSS as managed by the PCI Security Standards Council, which is a joint effort of brands like Visa, MasterCard, American Express and Discover.
PCI-DSS requirements help ensure the secure handling of credit card information by our store and its service providers.
Transaction data is stored for the purposes of fulfillment only, and not shared with anyone except Treatibles’ fulfillment center.
In general, the third-party providers used by us will only collect, use and disclose your information to the extent necessary to allow them to perform the services they provide to us. However, certain third-party service providers, such as payment gateways and other payment transaction processors, have their own privacy policies in respect to the information we are required to provide to them for your purchase-related transactions. For these providers, we recommend that you read their privacy policies so you can understand the manner in which your personal information will be handled by these providers.
Certain providers may be located in (or have facilities that are located in) a different jurisdiction than either you or us. If you elect to proceed with a transaction that involves the services of a third-party service provider, then your information may become subject to the laws of the jurisdiction(s) in which that service provider or its facilities are located.
As an example, if you are located in Canada and your transaction is processed by a payment gateway located in the United States, then your personal information used in completing that transaction may be subject to disclosure under United States legislation, including the Patriot Act.
When you click on links on our store, they may direct you away from our site. We are not responsible for the privacy practices of other sites and encourage you to read their privacy statements.
o protect your personal information, we take reasonable precautions and follow industry best practices to make sure it is not inappropriately lost, misused, accessed, disclosed, altered or destroyed. If you provide us with your credit card information, the information is encrypted using secure socket layer technology (SSL) and stored with a AES-256 encryption. Although no method of transmission over the Internet or electronic storage is 100% secure, we follow all PCI-DSS requirements and implement additional generally accepted industry standards.
If our store is acquired or merged with another company, your information may be transferred to the new owners so that we may continue to sell products to you.
If you would like to access, correct, amend or delete any personal information we have about you, register a complaint, or simply want more information, please contact our Privacy Compliance Officer at [email protected]
or by mail at Auntie Dolores
Re: Privacy Compliance Officer
1455 North McDowell Blvd, Suite B, Petaluma, CA, 94954, United States